Finding and maintaining safe, secure housing is becoming increasingly difficult for many people in our communities. Whether someone is experiencing homelessness, at risk of homelessness, or struggling to maintain an existing tenancy, having the right support can make a life-changing difference.
Pathway Talent is recruiting for an experienced and compassionate Aboriginal Caseworker to join a dedicated Supporting & Securing Tenancies (SST) program in Coffs Harbour.
This rewarding role focuses on supporting Aboriginal individuals and families to secure, maintain and sustain safe housing while improving their overall wellbeing, independence and community connections. You'll work alongside people facing complex challenges, providing practical support, advocacy and case management that creates meaningful and lasting outcomes.
Why Join This Opportunity?
- Make a genuine difference in the lives of Aboriginal individuals and families
- Support people experiencing housing insecurity and homelessness
- Join a supportive and collaborative team environment
- Ongoing learning and professional development opportunities
- Diverse and rewarding work where no two days are the same
- Opportunity to build strong community relationships and networks
- Be part of a service focused on empowerment, wellbeing and positive outcomes
As an Aboriginal Caseworker, you will provide culturally safe, strengths-based and person-centred support to individuals who are experiencing housing challenges or are at risk of homelessness. Working collaboratively with clients, families, housing providers, community services and other stakeholders, you will assist people to navigate barriers, achieve their goals and maintain stable housing outcomes. You will develop support plans, coordinate services, advocate for clients, and empower individuals to build confidence, independence and a stronger future.
Key Responsibilities
- Provide person-centred case management and tenancy support
- Support individuals who are experiencing or at risk of homelessness
- Assist clients to establish and maintain safe, stable housing
- Develop, implement and review individual support plans
- Advocate on behalf of clients and connect them to appropriate services
- Support access to healthcare, education, employment and community programs
- Build positive relationships with housing providers, government agencies and community stakeholders
- Maintain accurate case notes, assessments and client records
- Monitor progress against goals and support positive housing outcomes
- Deliver services in a culturally safe and respectful manner
- Identify, manage and report risks in accordance with organisational requirements
To be successful in this role, you will bring:
- Experience in case management, community services, housing support, homelessness services, mental health, disability or a related field
- Strong communication and relationship-building skills
- Experience working with Aboriginal individuals, families and communities
- A genuine passion for helping people achieve positive outcomes
- The ability to work independently and as part of a team
- Strong organisational and administrative skills
- Experience maintaining case records and documentation
- A strengths-based, person-centred approach to support delivery
- Sound computer literacy and confidence using client management systems
- Qualification in Community Services, Social Work, Mental Health, Disability, Housing or a related discipline, or equivalent industry experience
- Current NSW Driver Licence
- National Criminal History Check
- Working With Children Check
- Ability to undertake community-based outreach and support activities
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. Cultural knowledge, lived experience, community connection and a commitment to supporting Aboriginal communities are highly valued.
A Safe and Inclusive Service
Our client has a zero-tolerance approach to abuse, neglect and harm and is committed to safeguarding the wellbeing of children, young people, people with disability, and the communities they serve.
Safety, respect and inclusion are at the heart of everything they do, and all employees are expected to uphold these values in their daily work.
Register Your Interest
If this sounds like the kind of work you've been looking for, we'd love to hear from you.
Whether you're actively seeking your next opportunity or would like an informal conversation about the role, we welcome your application and look forward to hearing from you.
Apply Now
If you are passionate about helping people secure safe housing, strengthen their independence and improve their wellbeing, click Apply Now and submit your resume today.
Please note that only shortlisted candidates will be contacted.
Diversity, Equity & Inclusion
Pathway Talent is an Equal Opportunity Employer, and our people represent the communities we serve. We encourage applications from all backgrounds, including First Nations Peoples, people living with disability, and people from diverse social, cultural and gender backgrounds.
Pathway Talent acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders past and present and recognise their continuing connection to land, waters and community.
