Pathway Talent is partnering with an established and respected not-for-profit organisation to recruit an experienced and detail-oriented NDIS Billing Coordinator.

This is an exciting opportunity to play a vital role in ensuring accurate, timely and compliant NDIS billing, while supporting the delivery of essential services to individuals and communities.

About the Organisation
Our client is a well-established not-for-profit organisation committed to empowering individuals, promoting independence and delivering high-quality, person-centred support.

With a strong presence in the community services sector, the organisation is dedicated to creating positive outcomes for people living with disability and those accessing essential support services.

About the Opportunity
As the NDIS Billing Coordinator, you will take ownership of the end-to-end NDIS billing and claiming process, ensuring services are accurately recorded, invoiced and claimed in accordance with NDIS guidelines.

Working closely with finance, rostering and operational teams, you will play an integral role in maintaining billing accuracy, resolving discrepancies and improving processes to support efficient service delivery.

This is a permanent, full-time opportunity suited to someone who enjoys working with numbers, solving problems and contributing to meaningful community outcomes.

Key Responsibilities

• NDIS Billing & Claims: Manage the weekly NDIS billing cycle, including bulk uploads and manual claims through PRODA and the relevant NDIS provider portal.
• Compliance & Accuracy: Ensure claims comply with NDIS Pricing Arrangements, participant funding and service agreements.
• Data Reconciliation: Reconcile rostering, timesheet and service delivery information against participant budgets and service agreements.
• Claims Management: Investigate and resolve rejected, adjusted or outstanding claims in a timely manner.
• Accounts Receivable: Prepare invoices for plan-managed and self-managed participants and follow up outstanding payments.
• Financial Reconciliation: Reconcile payments, maintain accurate billing records and monitor debtor ageing.
• Service Agreements: Assist with the preparation and updating of service agreements, quotes and funding documentation.
• Stakeholder Engagement: Respond to billing enquiries from participants, families, plan managers and internal stakeholders.
• Reporting & Improvement: Monitor billing performance, prepare reports and identify opportunities to streamline processes.

About You
We are looking for a highly organised, analytical and detail-oriented professional who thrives in a fast-paced environment and takes pride in delivering accurate and efficient outcomes.

To be successful, you will bring:

• Relevant tertiary qualifications in Accounting, Finance, Business Administration or a related discipline, or equivalent demonstrated experience in NDIS billing, accounts receivable or financial administration.
• Minimum 2 years' experience in NDIS billing, claims processing or a similar finance-related role.
• Strong understanding of NDIS Pricing Arrangements, claiming requirements and compliance obligations.
• Experience using PRODA and NDIS claiming systems, including bulk uploads and claims management.
• Experience with financial, rostering or client management systems, with the ability to learn new platforms quickly.
• Strong Microsoft Excel skills, including formulas, lookups and pivot tables.
• Excellent attention to detail, reconciliation skills and problem-solving capabilities.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Confident communication skills and the ability to build positive working relationships with internal and external stakeholders.
• A genuine commitment to supporting positive outcomes for people living with disability.

Essential Requirements
The successful applicant must hold, or be willing and eligible to obtain prior to commencement:

• NDIS Worker Screening Check.
• National Police Check.
• NDIS Worker Orientation Module.
• Full Australian working rights.

Why Consider This Opportunity?

• Generous Salary Packaging: Access not-for-profit salary packaging benefits that may increase your take-home pay.
• Fitness Passport: Enjoy discounted access to participating gyms, fitness centres and swimming pools.
• Flexible Working Arrangements: Access flexible working options, subject to operational requirements.
• Additional Leave Options: Access purchased annual leave arrangements.
• Employee Assistance Program: Confidential counselling and wellbeing support.
• Professional Development: Opportunities to expand your skills and grow your career.
• Purpose-Driven Work: Join an organisation dedicated to making a positive difference in the lives of individuals and communities.
• Collaborative Environment: Work alongside supportive teams committed to delivering quality services.

Apply Now
If you're an experienced NDIS billing or finance professional with exceptional attention to detail and a passion for making a meaningful difference, we'd love to hear from you.

A Safe and Inclusive
Workplace Pathway Talent has a zero-tolerance approach to abuse, neglect and harm and is committed to safeguarding the wellbeing of children, young people, people with disability and the communities we serve.

Diversity & Inclusion
Pathway Talent is committed to creating inclusive, diverse and culturally safe workplaces. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, members of the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds.

Pathway Talent acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work.

Please note that only shortlisted applicants will be contacted.