About the Role
- Fulltime permanent role
- Covering 3 long-standing centres: Ashfield, Brookvale, and Chatswood
This is a leadership role with real influence—supporting teams, strengthening partnerships, improving systems, and ensuring our services remain innovative, compliant, and financially sustainable.
Why Join?
- Great pay and benefits - Access to salary packaging to reduce your taxable income and increase your take home pay by up to $18,550, plus $ 2,650 for entertainment expenses. Enjoy novated leasing.
- Monthly Rostered Days Off (RDOs)
- Options for hybrid work and flexibility in work location
- Supportive organisation - you will have business partners in people and culture, finance, product and relationships, compliance, and practice integrity - so you won't have to do this alone
- Ongoing training and professional development - Grow through mentoring, skills training, and career development pathways.
- Purpose above all else - Be part of a community that values compassion, connection, and wellbeing
- Lead operational performance across multiple headspace centres
- Ensure alignment with headspace Clinical Practice Manual, Clinical Governance Frameworks and Model Integrity Framework
- Oversee service quality, reporting, and Medicare compliance
- Recruit, develop and support staff and contractors
- Build strong relationships with headspace National, LHDs, PHNs, NSW Health and community partners
- Manage budgets, contracts and funding agreements
- Support incident management, safety audits and risk processes
- Drive continuous improvement and operational efficiency
- Support Youth Reference Groups, Family Reference Groups and community engagement initiatives
- Relevant Tertiary qualifications, post graduate and/or significant knowledge and experience in a similar role.
- Preferably full and current registration with AHPRA or membership with AASW.
- Minimum 3 years’ experience managing services, including operational and budget oversight.
- Strong people leadership skills and experience building effective teams and cultures.
- Excellent stakeholder engagement and relationship‑building capability.
- Proficiency with data management systems (e.g., SharePoint) and Microsoft Office.
- Exceptional planning, prioritisation, and problem‑solving skills.
- A commitment to person‑centred care, co‑production, and service excellence.
- Flexibility, resilience, and the ability to thrive in a dynamic, multi‑site environment.
- Familiarity with the headspace Model Integrity Framework is highly desirable.
- National Police Check (within 3 months)
- NDIS Worker Screening Clearance
- NDIS orientation module - or willing to obtain
- Working with Children Check
- Unrestricted driver’s licence
- Right to work in Australia
If you’re a motivated leader who thrives in dynamic environments and is passionate about youth mental health, we’d love to hear from you.
Apply now and help us create better futures for young people.