Shape innovative services, drive sustainable growth and make a meaningful difference in the community.
Pathway Talent is proud to partner with an established and respected not-for-profit organisation to recruit an experienced and commercially minded Product Manager.
This is an exciting opportunity to combine strategic thinking, product innovation and business growth with a genuine commitment to improving the lives of individuals and communities.
About the Organisation
Our client is a well-established not-for-profit organisation dedicated to enhancing individual wellbeing, empowering people to live independently and fostering inclusive communities.
Delivering a diverse range of services across mental health, disability, supported independent living, aged care and community support, the organisation is committed to providing high-quality, person-centred services that make a lasting difference.
With a strong focus on innovation, collaboration and continuous improvement, our client continues to evolve to meet the changing needs of the communities it serves.
About the Opportunity
As the Product Manager, you will play a pivotal role in shaping and managing the organisation's portfolio of products and services, ensuring they remain innovative, financially sustainable and responsive to customer and community needs.
Working closely with senior leadership and cross-functional teams, you will drive product strategy, identify emerging market opportunities, strengthen strategic partnerships and support sustainable organisational growth.
This is a diverse and influential role combining product management, commercial strategy, business development, contract management and tender submissions.
Key Responsibilities
- Product Strategy & Innovation: Manage the product and service lifecycle, identifying opportunities for improvement, innovation and expansion.
- Business Growth: Develop and implement strategies to identify new markets, diversify revenue streams and support sustainable organisational growth.
- Customer-Centred Design: Champion customer insights, market research and co-design methodologies to develop services that respond to changing community needs.
- Strategic Partnerships: Establish and maintain strong relationships with government agencies, industry partners, community organisations and internal stakeholders.
- Contract Management: Oversee government and subcontractor agreements, including negotiations, renewals, compliance, risk management and financial performance.
- Tender & Grant Submissions: Lead and coordinate the development of competitive tenders, funding proposals and grant applications.
- Commercial & Market Analysis: Conduct market research, financial modelling, cost-benefit analysis and risk assessments to support informed strategic decisions.
- Stakeholder Collaboration: Work closely with operational leaders, finance, customer experience and other teams to ensure products and services align with organisational objectives.
About You
We are looking for an experienced and forward-thinking Product Manager who brings strong commercial acumen, strategic capability and a passion for delivering meaningful community outcomes.
To be successful, you will demonstrate:
- A minimum of 5 years' experience in Product Management, ideally within a service-based organisation.
- Relevant tertiary qualifications and/or substantial experience in a comparable role.
- Proven experience in product strategy, service development, market research and business growth.
- Strong commercial and financial acumen, including financial modelling, analysis and strategic planning.
- Demonstrated experience in contract management, negotiation and stakeholder engagement.
- Excellent written communication skills, including the ability to develop tenders, grant applications and strategic submissions.
- Strong analytical, problem-solving and decision-making capabilities.
- Intermediate to advanced Excel proficiency.
- The ability to work autonomously, manage competing priorities and collaborate effectively with diverse stakeholders.
- A genuine commitment to delivering positive social and community outcomes.
Why Consider This Opportunity?
Alongside the opportunity to make a meaningful difference, our client offers a range of benefits designed to support your financial wellbeing, professional development and work-life balance.
- Generous Salary Packaging: Take advantage of not-for-profit salary packaging benefits of up to $15,900 per year, plus up to $2,650 for eligible meal and entertainment expenses, potentially increasing your take-home pay.
- Fitness Passport: Access discounted memberships across a wide network of participating gyms, fitness centres and swimming pools to support your health and wellbeing.
- Professional Development: Benefit from learning opportunities, mentoring and career development within an established organisation.
- Purpose-Driven Work: Contribute to services that empower individuals, strengthen communities and create lasting social impact.
- Strategic Influence: Play an integral role in shaping innovative service offerings, developing partnerships and driving sustainable organisational growth.
Apply Now
If you're an experienced Product Manager, strategic thinker or commercially minded professional looking to drive innovation, influence business growth and make a genuine impact, we'd love to hear from you.
A Safe and Inclusive Workplace
Pathway Talent has a zero-tolerance approach to abuse, neglect, and harm and is committed to safeguarding the wellbeing of children, young people, people with disability, and the communities we serve.
Diversity & Inclusion
Pathway Talent is committed to creating inclusive, diverse, and culturally safe workplaces. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.
Please note that only shortlisted applicants will be contacted.
